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What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
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Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences?
Personal Data Protection Policy
In accordance with the Personal Data Protection Act (the "PDPA"), we aim to comply with the Act's requirements with respect to the collection, use, and disclosure of your personal data.
We will maintain as far as possible the confidentiality of the personal information that you give us which is for the purpose of providing you with better service. Only authorized staff will have access to your personal information. There is no guarantee that personal information on this website is always secure. Use of this website and the content is at your own risk and Shenton Dental Surgery Pte Ltd will bear no liability to the content, your use of website or receipt, storage, transmission and other use of your personal info.
When you submit information to us, or sign up as a customer or subscribe to our mailing list on our website or otherwise to purchase, view or otherwise surf any of the products or services offered by us, you consent to Shenton Dental Surgery Pte Ltd as well as their respective representatives and/or agents collecting, using, disclosing and sharing among themselves your personal data, and disclosing such Personal Data to the company's authorized service providers and relevant third parties in the manner set forth in this Personal Data Protection Policy.
Updating of this Personal Data Protection Policy will be done to ensure that it is consistent with industry trends and/or any changes in the act. Subject to your rights at law, you agree to be bound by the prevailing terms of the Personal Data Protection Policy.
Collection of Personal Data
This includes your name, NRIC, passport or another identification number ( family members as the case may require), telephone numbers, mailing address, email address, network data, medical and dental history, and any other related information through the internet or written for processing, administration, and management. Please make sure they are complete, accurate and true. Failure in the latter may result in the inability to provide the requested services and products.
Personal data relating to a third party such as your spouse, children, parents and/or employees through your submission imply that you have obtained the consent of the third party to provide us their personal data for respective purposes.
Personal data are collected, used and disclosed for the following purposes:
To keep a proper record of patients’ details for audit and correspondence
To answer any queries
To monitor customer-employee interactions for performance evaluation, feedback, quality assurance, and employee training
To comply with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies such as the Act which are binding on the Companies for patients’ safety and purpose
Where permitted under the Act, the Companies may also collect, use and disclose your Personal Data for the following "Additional Purposes":
For analytics, research and tracking and conducting market research and surveys to enable us to understand and determine customer preferences to improve our products and services, our service delivery and your customer experience. Regarding your contact numbers, the Clinic may contact you using via voice calls, short messaging or other means) with relevant, related information.
When is personal data disclosed?
All means are taken to protect your Personal Data against unauthorized disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed for the reasons below:
The clinic and related employees who is accessible to the system as they keyed in the details.
Any third-party service providers such as referral dentists or specialists who provide services to you----Our professional advisers such as auditors and lawyers
Relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority
Withdrawal Of Consent, Access And Correction/Deletion Of Personal Data
If you have any questions on your Personal Data or our Personal Data Protection Policy or if you would like to obtain access and make corrections/cancellations to your Personal Data, you may either email to firstname.lastname@example.org or call us at 63333360
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